1. Order Cancellation

• Orders can be cancelled within 12 hours of placing the order.
• Once the order is processed, packed, or dispatched, cancellation may not be possible.
• Food-grade and bulk industrial products are prepared according to order requirements, therefore late cancellation requests may not be accepted.
• For urgent cancellation assistance, contact our support team immediately.

Email: manoharmalto51@gmail.com
Phone: +91 9153849754

2. Refund Policy

Refunds or replacements may be approved under the following conditions:

• Product received in damaged or leaking condition.
• Wrong product or incorrect quantity delivered.
• Product quality issue verified by our support team.
• Product significantly differs from the description provided on the website.

Approved refunds are generally processed within 5–7 business days and credited to the original payment method or through manual bank transfer where applicable.

3. Non-Refundable Products

• Opened, used, or partially consumed food products.
• Products damaged due to improper storage or customer mishandling.
• Bulk or customized orders prepared specifically for customers.
• Products marked as “Non-Returnable” or “Non-Refundable”.
• Minor color, texture, or packaging variations natural to grain and starch products.

4. Important Food Product Disclaimer

• Customers are advised to check product specifications and ingredients before purchase.
• Storage conditions may affect texture and shelf life of starch-based products.
• Products should be stored in a cool, dry, and hygienic environment after delivery.
• If you have food allergies or dietary concerns, please consult product details before use.